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We charge $15 for each cooler bag we leave with you, and credit that fee back to your account when you return it. To preserve our cooler bags, please discard the ice packs upon arrival. The cooler bags will be exchanged with each week’s delivery. The night before your next delivery, place your cooler bag in your delivery location. If you decide not to reorder, simply keep the bag. We do not provide refunds for cooler bags.